Don’t overlook the power of a thank you message to your clients as well as to your internal staff. In today’s transactional society, companies often move at lightning speed to the next project and omit the opportunity to engage again with their customers. Sending a positive note of appreciation can lead to a repeat customer and result in additional revenue as well as bring in new client referrals.
Senior managers who convey their appreciation of their staff have experienced the benefits of greater morale and less attrition. The job market for talent is currently extremely competitive and employees are quick to share their personal views of a company’s culture and environment with potential candidates. Capitalize on your efforts to create a positive working environment and invest in activities which can yield positive dividends for your business.